At SmoothlyFinds, we strive to deliver high-quality digital products and customer satisfaction. However, due to the nature of digital products, we have specific guidelines for refunds.

1. Digital Product Purchases

All sales of digital products are generally final. Once a digital product is downloaded or accessed, we are unable to offer refunds due to the intangible nature of the product.

2. Eligibility for Refunds

In certain circumstances, we may consider refund requests if the following criteria are met:

Technical Issues: If you encounter technical difficulties that prevent you from accessing or using the product, please contact our support team within 2 days of purchase. We will work with you to resolve any issues or provide a replacement if necessary.
Duplicate Purchases: If you accidentally purchase the same product more than once, please notify us within 2 days to request a refund for the duplicate charge.

3. Non-Refundable Circumstances

We do not offer refunds in cases where:

The customer changes their mind after purchase.
The product did not meet the customer’s expectations due to subjective reasons.
The customer fails to download or use the product within the designated download period.

4. Refund Process

To request a refund, please email us at with your order details and a description of the issue. Our support team will review your request and respond within 2 business days. If approved, refunds will be processed within 5-10 business days via the original payment method.

5. Changes to Refund Policy

We may update this Refund Policy from time to time. Please review this policy periodically for any changes. Continued use of our Services after updates are posted indicates acceptance of the revised Refund Policy.

Contact Us

For any questions regarding this Refund Policy, please reach out to our support team at.

Email: support@smoothlyfinds.com